Gangguan Internet Seluruh Negara 25 – 31 Julai 2011 - TMNET

Gangguan Internet Seluruh Negara 25 – 31 Julai 2011 – #TMNET

Kini, Telekom Malaysia telah pun mengeluarkan jadual penyelengaraan mereka daripada tempoh 16 Julai hingga 31 Julai, dimana melaluinya beberapa kawasan akan mengalami gangguan penggunaan internet, serta pada tarikh antara 25 hingga 31 Julai yang akan melibatkan pelayaran internet seluruh negara.

Pada 25 hingga 31 Julai 2011, TM bakal membuat kerja-kerja penyelengaraan yang melibatkan kabel bawah tanah SMW4 yang menyambungkan Malaysia ke Eropah. Ianya diperkatakan yang mana pada tarikh tersebut berkemungkinan para pengguna akan mengalami pelayaran web yang sedikit lambat, termasuk masa latency yang tinggi apabila mengakses laman-laman di Amerika Syarikat, Eropah dan juga Asia Utara.

Selain daripada itu, pada 26 Julai, mereka bakal mengemaskini rangkaian IPCORE mereka, yang mana melibatkan perkhidmatan internet dan suara ke Hong Kong dan juga Tokyo, serta pada 30 Julai TM bakal mengemaskini rangkaian IPCORE ke Amerika Syarikat.

Walaubagaimanapun, menurut Telekom Malaysia, beberapa langkah akan diambil untuk membolehkan para pengguna melayari internet tanpa sebarang masalah sepanjang tempoh tersebut.

iTalk for National and International Call - Also cheaper calls from PC

iTalk is a prepaid calling card that enables you to make National (STD) and International (IDD) calls from mobile and fixed line phones anywhere anytime. In addition to that you can even get connected to Internet using iTalk and make even cheaper calls from you PC to your family and friends at selected iTalk world destinations.

iTalk Card is available in denominations of RM10, RM20, RM30 and RM50.

For more information, you may click and refers to iTalks Advertisement above or at the right side of this blog.

iTalk Rocks
On the move and in the groove, it's the card for the funky and hip with fingers always on the pulse. Use iTalk card and get connected with family and friends in your own ways.

Benefits
1) Enjoy cheaper national and international call rates with continuous rates discounts to selected countries
2) Simple voice instruction
3) Four language options for user to choose
4) You are able to make calls to and from overseas with iTalk
5) Easy to use - registration of up to 5 different telephone numbers that allows you to make calls without having to key in lengthy card or pin numbers
6) Reloadable for home prepaid, iTalk Buddy, and PAL (Prepaid Access Line).

Features
1) Easy to remember access number for making domestic, international and Malaysia direct calls (Calls from overseas)
2) Free access using our freephone numbers nationwide, from any fixed line phone and access from mobile phones via missed callback.
3) Service coverage of up to 79 international destinations at anytime.
4) You can share credits with 4 other numbers registered under iTalk under one account and transfer the extra balance to any iTalk registered number.
5) Preferred language settings - four language options i.e Bahasa Malaysia, English, Mandarin and Tamil
6) Purchase iTalk Cards at a very affordable price options: RM10, RM20, RM30, RM50
7) Card value balance announcement before making calls.
8) Maximum talk time alerts before the call is connected.
9) Follow-on calls can be made after called party hangs-up.
10) Fixed line and home prepaid user are able to access to Internet via 1515 and 1315 dial up services.

Tips
1) Mobile call to 1800 87 3535 are chargeable. Free access number for mobile is 1800 87 3636. For activation, it is advised to use the correct access number to avoid higher mobile call charge.
2) Access number of 1800 87 3535 and 1800 87 3636 is both free via TM Fixed Line
3) If you are using voice instruction, you may interrupt the instruction by directly pressing the relevant function keys eg. 2 to check your balance.
4) When making calls using missed callback, do not press the 'send' or 'yes' or 'call' button on your mobile phone. As this will instruct your mobile phone to make a direct call instead of via iTalk.

How to Activate
Purchase a new iTalk at any TMpoint outlet nationwide including other outlets displaying the iTalk signage. The purchased iTalk will be valid for 6 months upon activation. You may activate your iTalk card by the easy steps as shown below:


To Activate Through Mobile

Step 1
Dial 1 800 87 3636
iTalk system will disconnect the call and call you back within 5 seconds

Step 2
Answer the call

Step 3
Enter your card number

Step 4
Select Preferred Language and press #1 to confirm

Step 5
You will be able to dial your destination directly followed with #


To Call Through Mobile

Step 1
Dial 1 800 87 3636
iTalk system will disconnect the call and call you back within 5 seconds

Step 2
Answer the call

Step 3
Since you are activated, directly enter your destination number followed with #, press *2 to check balance and validity date and *3 to reload
Step 4
You will get an announcement "talktime is ** mins" before call gets connected


To Activate and make calls from Fixed line

Step 1
Dial 1 800 87 3535

Step 2
Enter your card number

Step 3
Select Preferred Language and press #1 to confirm

Step 4
You will be able to dial your destination directly followed with # or press * for menu

Step 5
You will get an announcement "talktime is ** mins" before call gets connected


Call from overseas

Step 1
Dial the Access number to Malaysia from the country you are in

Step 2
Press 1 for iTalk

Step 3
Enter your 12 digit iTalk Card number

Step 4
Enter your destination number (03-12345678) followed by #

Step 5
You will get an announcement "talktime is ** mins" before call gets connected.

Buy Here

New iTalk cards are available in denominations of RM10, RM20, RM30 and RM50 at:

* All TMpoint outlets displaying the iTalk or e-pay signage
* Online purchases via Maybank2U, rhbbank, cimbclicks
* iTalk is now available at Maybank ATMs

Participating handphone outlets:
• 7-Eleven
• Petrol Marts
• Photo shops
• Pos Malaysia
• One-Pay
• Mini markets

Note:
The following services are not available via iTalk:

• Freephone National 1-800.
• Operator assisted calls eg: 103, 108 etc.
• Emergency calls eg: 991, 994, 999.
• 4 digit short codes eg: 1051,1052, 1053, 1092, 1099 etc.
• Internet access 1511, 1525.

How To Speed Up Internet Connection - Streamyx Tips and Guide

TM Streamyx is a broadband access service which provides connection to the Internet with speed bandwidths from 384k up to 4Mbps. However, sometimes you may find that some websites and Internet files take longer than usual to download. The speed of your Internet service doesn't only depend on the condition of your phone lines. It could be due to a number of factors, such as the performance of network servers and routers, environmental factors and even your computer performance. Because there are many factors affecting your connection speed, your actual experience may vary.

To enhance your surfing experience, you need to understand the factors that may be slowing down your connection.

Website Location
The closer you are to the website you want access to, the quicker the response time. Malaysian-based websites will give you faster access as compared to those overseas. The speed also depends on how many network hops it has to go through before reaching the actual site.

Website Popularity
The more popular a website, the more users try to access it at the same time. If a site cannot cope with the demand, the page will either load very slowly or fail to load completely.

Page Content
Websites with heavy files or large images will generally take a longer time to load as compared to simple text-only pages.

Peer-to-Peer Downloads
This usually depends on the number of people online who have the files and those who are willing to share. Sometimes, the network speed also depends on your peer's connection at the other end. Downloads will take a longer time when more people access a limited or older file.

Virus, Worms, Adware or Spyware
Malicious programs could also slow down your Internet access. Ensure that you consistently update and run system checks with your anti-virus, anti-spyware and anti-adware software.

Check-up on your speed!

1. Visit the TM Streamyx website at www.streamyx.com or from Nuffnangs ads above or at the right side of this blog.
2. Click on the 'Speedometer' icon
3. Choose a server location.
4. Click on ‘Start’
5. If the result is not satisfactory, please repeat the test without other applications running.

If you still encounter slower than usual speeds after checking your connection and equipment, contact TM at 100 and choose ‘Internet Services’ to file a fault report.

Faktor Mempengerahi Kelajuan Internet - Tips Dari Streamy

TM Streamyx adalah perkhidmatan akses jalur lebar yang memberikan sambungan ke Internet dengan kelajuan lebar jalur bermula 384Kbps sehingga 4Mbps. Walau bagaimanapun, kadangkala anda mungkin mendapati ada laman web dan program Internet yang mengambil masa lebih lama daripada biasa untuk dimuat turun. Kelajuan Internet anda tidak hanya bergantung kepada keadaan talian telefon sahaja. Ada beberapa faktor lain yang mempengaruhinya seperti prestasi pelayan rangkaian dan router, faktor alam sekeliling serta kemampuan komputer anda. Sehubungan itu, proses pelayaran Internet anda mungkin terjejas disebabkan banyak perkara yang mempengaruhi kelajuan sebenar sambungan itu.

Bagi meningkatkan pengalaman pelayaran Internet anda, fahami beberapa faktor yang mungkin akan memperlahankan sambungan anda.

Lokasi Laman Web
Lebih dekat lokasi laman web yang ingin anda layari, maka lebih cepatlah anda dapat mengaksesnya. Laman web berpangkalan di Malaysia memberikan akses lebih cepat berbanding laman web yang berpangkalan di luar negara. Kelajuan juga bergantung kepada bilangan pertukaran rangkaian yang diperlukan sebelum mencapai laman web yang dikehendaki.

Laman Web Popular
Semakin popular sesuatu laman web itu, semakin ramai pengguna akan mengaksesnya pada masa yang sama. Jika laman tersebut tidak mampu memenuhi permintaan pelawatnya, laman web tersebut mungkin dimuat turun dengan perlahan atau gagal dimuat turun sama sekali.

Kandungan Laman Web
Laman web yang mempunyai imej berkualiti tinggi atau fail yang besar biasanya mengambil masa lebih lama untuk dimuat turun berbanding laman web yang berasaskan teks dan berimej kecil.

Perkongsian Muat turun (peer-to-peer)
Program seperti ini bergantung kepada bilangan pengguna dalam talian yang memiliki fail dikehendaki dan bilangan pengguna yang sanggup berkongsi fail tersebut. Kadangkala, kelajuan rangkaian bergantung kepada sambungan pengguna di rangkaian yang lain. Proses muat turun akan mengambil masa yang lama sekiranya ramai pengguna meminta fail lama atau fail terhad.

Virus, Cecacing, Perisian Adware, Perisian Spyware
Program perosak juga boleh memperlahankan sambungan anda ke Internet. Pastikan anda kerap menjalankan pemeriksaan ke atas sistem komputer dan sentiasa mengemaskini program antivirus, antiperisian adware dan antiperisian spyware secara konsisten.

Periksa kelajuan Internet anda!

• Layari laman web Streamyx di www.streamyx.com atau iklan Nuffnang di atas atau di sebelah kanan.
  
• Klik pada ikon 'Speedometer'
• Pilih lokasi pelayan
• Klik pada 'Start'
• Jika keputusan tidak memuaskan, hentikan program-program lain dan ulangi ujian.

Jika kelajuan masih perlahan selepas memeriksa sambungan dan kelengkapan, hubungi TM di talian 100 dan pilih 'Internet Services' untuk membuat laporan.

Streamyx TM NET Internet Speed Up Booster!!! Limited Offer!!!

Latest Streamyx Promotion
Home - Free WiFi Modem, RM60/month ~Business - 30% Discount, 24 months

TMNET Streamyx Broadband
Free Online Registration Site Pendaftaran Melalui Internet

STREAMYX FREE WIRELESS MODEM

- Streamyx + Fixed Line = 1 Cheaper Rate
- No more rental for Fixed Line

- All Streamyx COMBO packages:
- free Wireless Modem - 1 year warranty
- RM75 activation will be charged in the 1st bill
- applicable to existing fixed line owner and also new fixed line applicants
- the contract is 1 year. Customer is not allowed to terminate the account
within 1 year. After 1 year, the customer may continue or terminate.

NOTE: Please read and understand the following terms and conditions:

- This site is especially for new streamyx registration only.
- If you are already a streamyx user, and would like to upgrade or downgrade,
you must do it at the nearest TM Point.

- For customers with existing fixed line, if the streamyx applicant is the owner of the
phone line, the application will be processed immediately.
- If the applicant is not the phone owner, please email to streamyx@telekom2u.com
applicant's IC copy to prove the identity.

- Once you apply Streamyx COMBO, you no longer need to pay the RM25 fixed line
rental anymore, all you pay monthly is the Streamyx COMBO Price, eg. RM60.

- With Streamyx COMBO, you still have to pay for the calls you make. You have the
option to have unlimited calls to all TM fixed lines nationwide by paying additional
RM28 per month. If you would like to add Voice RM28, kindly remark it in the
Additional Remark.

- For new phone line application, you are required to email a copy of your IC to
streamyx@telekom2u.com You will need to pay in the first bill the standard
charges of RM75 for deposit and RM10 for stamp duty. If you are applying for
basic packages (not any of the combo packages) you will need to pay
additional RM50 for phone line activation.

- NOTE: the deposit for phone line application for non-Malaysian is RM1,075.

- RM30 cash to be paid to the TM contractor for installing the phone. If additional
wiring is needed, the charges will be RM50 or more.


Why Online Registration?

No queueing up at the TM Points!
- Save your time, save your money & save your effort

Register at your convenient time, wherever you are!
- 24 hours a day, 7 days a week!

We provide After Sales Support (Once Our Customer, Always Our Customer)
- Whenever you face any problem with your streamyx or even your computer,
please feel free to call us, and we will try to help you to troubleshoot the problem
- You may call us from Sunday to Friday (off on Saturdays) from 9 AM to 11 PM.
- Just remember our easy-to-remember hotline number:
Tel: 013-4567890

We bear the Poslaju charges if there is a modem to be sent to you !
- We understand that most people are working during Poslaju delivery hours,
we can arrange for Poslaju to deliver to your work place or whereever convenient.

Save Installation Fee (We help you to save even more!)
- Choose self installation to save RM88 installation fee.
- We have guided all our customers to self install sucessfully. You will be 1 of them.
- If you still prefer contrator installation, the charges is RM88.

Kelajuan Internet 1 Mbps Ketinggalan Zaman

Di ruangan forum laman web Utusan Malaysia Online, terdapat surat pembaca yang menarik perhatian saya. Memang sudah bertahun-tahun saya dengar mengenai kemunduran penggunaan internet di Malaysia, dan saya menyokong isi kandungan e-mel pembaca disertakan di bahagian akhir entri ini.

Malaysia yang terkenal dengan Koridor Raya Multimedia dan Cyberjaya memiliki kelajuan internet hanya 1 hingga 4 Mbps sahaja? Tiba-tiba saya rasa muka saya merah padam menahan malu. Sebagai rakyat Malaysia, saya berpendapat ini memang suatu perkara yang memalukan! Perkhidmatan internet di Malaysia seolah-olah katak di bawah tempurung.

Saya rasa perkara ini berlaku kerana perkhidmatan internet di Malaysia tidak ada pesaing. Apabila perkhidmatan wujud dalam bentuk tunggal, maka daya saing sukar untuk dibentuk.

Kita ambil contoh persaingan dalam dunia telekomunikasi telefon mudah alih. Maxis, Digi dan Celcom bersaing hebat untuk memberikan kualiti dan kuantiti perkhidmatan yang memuaskan pelanggan. Persaingan, perkara ini mungkin tidak dirasai oleh TM dalam dunia perkhidmatan internet.

Mungkin tanpa kita sedar terdapat pelabur atau pengusaha perkhidmatan internet yang melihat lubuk perniagaan berasaskan perkhidmatan internet di Malaysia. Mereka menunggu masa untuk memecahkan monopoli TM dalam perniagaan berasaskan perkhidmatan internet. Ketika itu, kejutan pasti berlaku dan penurunan kebergantungan pengguna dan pelanggan terhadap TM pasti akan berlaku. Lihat sahaja kejatuhan perkhidmatan telekomunikasi mudah alih pada awal era Millenium dahulu. Mereka yang gagal memberikan perkhidmatan yang baik kepada rakyat akan jatuh tersembam apabila muncul pengusaha-pengusaha baru yang memberikan perkhidmatan yang jauh lebih baik.

Jika pihak TM mahu memperkenalkan pakej yang lebih laju pada ketika pesaing-pesaing baru dalam perkhidmatan internet muncul, maka pada pandangan saya itu akan menimbulkan pandangan negatif rakyat Malaysia yang bijak terhadap TM. Kenapa bila ada pesaing baru TM mahu perkenalkan yang lebih laju? Kenapa dulu tidak ada? Sedangkan dulu sudah ada perkhidmatan internet yang menawarkan kelajuan yang lebih laju, pada kadar harga yang jauh lebih rendah. Kenapa Malaysia tidak boleh? Apa gahnya Koridor Raya Multimedia dan Cyberjaya kalau untuk meningkatkan kelajuan sambungan internet pun banyak masalah dan alasan? Maka, berhati-hatilah. Ini sekadar luahan hati seorang rakyat Malaysia yang tidak puas hati melihat pencapaian Malaysia dalam menyediakan perkhidmatan internet di negara ini. Sayangnya tidak ada pesaing di negara ini dalam bidang ini.

Sekiranya itu yang berlaku, zaman TM mungkin akan berakhir. Rakyat Malaysia sudah bertahun-tahun makan hati dengan kelajuan internet yang ditawarkan setakat ini. Cuma kita belum tahu bila ianya akan menjadi kenyataan. Saya mendapat maklumat yang mengatakan kelajuan internet di Perancis ialah 28 Mbps, 27 Mbps jauh lebih pantas berbanding di Malaysia.

Malah, turut dilaporkan kelajuan internet terpantas di dunia dimiliki oleh seorang wanita tua berusia 75 tahun dari Sweden. Wanita itu bernama Sigbritt Löthberg's, dilaporkan memiliki kelajuan internet sekitar 40 Gigabit per saat! Kelajuan internet di Malaysia umpama cahaya kunang-kunang yang mahu bersaing dengan cahaya rembulan. Nasib baik itu cuma satu demonstrasi. Kalau tidak memang jatuhlah imej Malaysia sebagai pemilik Koridor Raya Multimedia dan Cyberjaya. Namun Jepun masih boleh berbangga sebagai pembekal perkhidmatan internet terpantas dunia pada tahun 2007.

Malaysia pula bagaimana? Malaysia Boleh?

Pada Oktober 2007, kedudukan terbaik kelajuan internet broadband bagi negara-negara di seluruh dunia ialah seperti berikut:

1. Japan = 93,693 Megabits per second
2. France = 44,157 Mbps
3. Korea = 43,301 Mbps
4. Sweden = 21,423 Mbps
5. New Zealand at - 13,595 Mbps
6. Italy = 13,056 Mbps
7. Finland = 12,969 Mbps
8. Portugal = 12,955 Mbps
9. Australia = 12,130 Mbps
10. Norway = 11,847 Mbps
11. Luxembourg = 10, 674 Mbps
12. United Kingdom = 10,674 Mbps
13. Germany = 9,188 Mbps
14. United States = 8,860Mbps
15. Canada = 7,797 Mbps
16. Spain = 6,575 Mbps

Maklumat lanjut boleh ditemui di: www.websiteoptimization.com

LAMPIRAN SURAT PEMBACA DI FORUM UTUSAN:
Sokong TM kaji kadar perkhidmatan Internet

SAYA amat bersetuju dengan pandangan Anak Penoreh, Kuala Berang, Terengganu yang tersiar di ruangan ini semalam. Memang tepat seperti yang disarankan iaitu bukan sekadar bantu penduduk miskin malah TM patut menurunkan kadar harga perkhidmatannya dan menaik taraf kemampuan jalur lebar yang dipromosinya.

Di Amerika pada kadar RM88 sebulan yang dicaj oleh TM untuk pakej 1 Mbps, saya mampu memperoleh kelajuan Internet 3 Mbps. Yang menghairankan saya ialah mengapa negara maju yang rakyatnya kaya-raya ditawarkan perkhidmatan yang lebih murah tetapi jauh lebih baik.

TM seharusnya mengkaji dan mengubah semula kadar harga perkhidmatannya supaya lebih munasabah dan sesuai dengan kemajuan teknologi masa kini selain membantu penduduk miskin luar bandar dengan pakej istimewa. Kelajuan 1 Mbps yang disogok kepada rakyat selama ini sudah ketinggalan zaman ditambah dengan caj yang langsung tidak berpatutan dan talian yang sering terganggu.

Kelajuan terpantas yang ditawarkan di sini adalah 12 Mbps pada harga RM140 sebulan berbanding pakej TM iaitu RM268 sebulan untuk 4 Mbps. Saya sedih melihat TM yang jauh ketinggalan dan tidak bersifat membantu rakyat dengan kadar harga overcharged.

Sudah tiba masanya TM melihat perkara ini sekiranya ingin memajukan industri teknologi maklumat di Malaysia. Saya mohon kementerian yang berkenaan campur tangan dalam perkara ini. Wujudkan lebih banyak pesaing untuk tawaran harga yang lebih munasabah kerana industri IT bukan lagi suatu perkara yang baru dan eksklusif. Kelemahan dan kelembapan Internet di Malaysia sememangnya tidak boleh dimaafkan.

MUZAMMIL
Nebraska, USA

SUMBER: www.utusan.com.my