Rabu, Oktober 31, 2012

FAQs about HP Printer Installation

FAQs about HP Printer Installation
Do you have a question about installing your HP printer? Do you need more information on how drivers work, or how to troubleshoot a problem? Other HP customers have asked these same questions. The following FAQs have been collected from HP Support Experts to answer the most common HP printer installation and troubleshooting questions.

Where do I get the driver for my printer?

    Windows 7 users: Try HP's free diagnostic utility to help find the best driver!

    PIW_small_Icon HP Windows 7 Printer Install Wizard  (<1mb br="br">
    You can download and install the latest software and drivers from the HP Web site. You can also order software CDs and install updates, utilities, and patches.

    Follow these steps to download the software and driver for your product.

        Disconnect the USB cable from both the product and the computer (if you already connected it).

        Turn the product on.

        Right-click this link: Get Software and Drivers, and then click Open in new window.

        Type your product number, and then click Next. You might also need to click your model in a list of similar products.

        Click Software & Driver Downloads.

        Select your operating system, and then click Next.
        Click the Plus sign (EC_PlusSign_icn) next to Driver, and then click the driver that you want to download.

        Read through the minimum system requirements and additional instructions. You can also click View directions (HPCC_QuestionMark_icn) for complete download instructions.

        This option allows you to install the software at any time after the download completes.

        Click Save, and then browse to the location on your computer where you want to save the file.

        Click Save. The software downloads to your computer.

    Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.